Metroprint
Case study

Complete digital operating system for a modern printing house

Impact

We built a custom ecosystem that digitalizes the entire printing lifecycle—from the first customer upload to the final delivery tracking.

Self-Service Client Portal

Metroprint needed to end the endless cycle of order emails and phone calls. We built a self-service portal where clients can upload files, specify technical requirements, and track their order status in real-time without ever picking up the phone.

Because the portal is hardwired into the production line, orders hit the queue instantly - no manual entry, no missing specs, and no lost attachments.

Factory Floor Management

Every print job is a journey through layout, printing, finishing, and quality control. Tracking who was doing what, and where a specific banner or sign was located - used to be a manual nightmare.

We built a production management system where staff see their assigned tasks, update progress with a click, and flag issues instantly. Every hand-off is logged, creating a digital breadcrumb trail from the first pixel to the final package.

Shipping & Fulfillment Tracking

Once the ink is dry, the system takes over fulfillment - handling packing, logistics, and delivery tracking. Both the internal team and the end customer see exactly where the package is, which drastically cuts down on 'where is my order?' support tickets.

Real-time Operational Pulse

Management needed to stop guessing about factory capacity. We built a dashboard that shows the actual pulse of the business: active order volumes, production bottlenecks, and team workloads.

By pulling data from every corner of the shop into one view, decisions are now based on hard facts rather than gut feelings.

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